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Privacy Policy

Definitions

  • Stackcrafters means Stackcrafters Ltd. Registered in England and Wales, Company Number 12311839. VAT Registration Number 336538682.
  • ‘The Site’ refers to https://stackcrafters.com
  • ‘You’, ‘Your’ and ‘User’ means the person, persons or company visiting the website or contacting Stack.
  • ‘Services’ and ‘Provision’ mean the contact/sale or other interaction the User has instigated with Stackcrafters.
  • ‘Personal Information’ means personally identifiable information which may include, but is not limited to your name and contact information such as telephone number, email address and postal address.
  • The headings in these Terms and Conditions are for convenience only and shall not affect their interpretation.

Introduction

  • This Policy informs You of Stackcrafters’ policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
  • We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collected and Use

  • While using the Site, Stackcrafters may ask You to provide certain personally identifiable information that can be used to contact or identify You.

Log Data

  • Like many site operators, Stackcrafters collect information that your browser sends whenever You visit the Site ("Log Data").
  • This Log Data may include information such as Your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that You visit, the time and date of Your visit, the time spent on those pages and other statistics.
  • In addition, Stackcrafters may use third party services such as Google Analytics that collect, monitor and analyse activity on the site.
  • This information is used exclusively for internal purposes and will never be used for marketing purposes.

Cookies

  • Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to Your browser from a web site and stored on Your computer's hard drive.
  • Like many sites, Stackcrafters use "cookies" to collect information. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, You may not be able to use some portions of the Site.

Security

  • The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Whilst Stackcrafters strive to use commercially acceptable means to protect Your Personal Information, we cannot guarantee its absolute security.

Changes to this Privacy Policy

  • This Privacy Policy is effective as of 6th December 2022 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
  • Stackcrafters reserve the right to update or change our Privacy Policy at any time and You should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute Your acknowledgment of the modifications and Your consent to abide and be bound by the modified Privacy Policy.
  • If we make any material changes to this Privacy Policy, we will notify You either through the email address You have provided us, or by placing a prominent notice on our website.

Contact Us and Booked Services

  • As part of the provision of services, Stackcrafters will retain contact details and postal addresses for You when direct contact is made through the website, or a purchase is made through the website. Stackcrafters will keep those details on file for the purpose of the provision.
  • Stackcrafters will keep this data secure as is reasonably practicable in accordance with Section 6 Security.
  • Stackcrafters will endeavour to keep the information accurate, however will not, unless requested, contact You directly to ensure currency of information.
  • Stackcrafters will only release information to a properly appointed authority.
  • Should You require access to this information, please contact Stackcrafters directly.
  • Should You require Your details to be removed from or updated within Stackcrafters’ records then contact Stackcrafters directly.
  • Should there be a dispute between You and Stackcrafters in the way in which Your data has been stored or handled, Stackcrafters will attempt to reach a resolution directly with you in the first instance. Should this not be acceptable, Stackcrafters will appoint a third party expert for dispute resolution in this field.

Services and Approved Works

  • Stackcrafters are committed to complying with GDPR and associated best practice with regards to the use of personal information.
  • Stackcrafters is registered with the Information Commissioner’s Office, reference number INSERT HERE.
  • When proceeding to instruct Stackcrafters to provide services, Stackcrafters will request information relating to you, your company and the services you require. This will typically be stored within Stackcrafters’ client database for a period of 7 years.
  • This will include your and or Company name, branch, address, contact details, email and telephone number, web address. This data is stored securely within Stackcrafters’ Client data store.
  • Information relating to services can be varied. It will almost certainly include names of individuals involved in the project.
  • Information disclosed to Stackcrafters by the Client is required to have complied with GDPR directions, in that the Client is responsible for ensuring that consent has been given in this regard. For the purpose of the rules, Stackcrafters will be considered the Data Processor, and you will be considered the Data Controller.
  • Your legal rights in this regard are the right to be informed (as detailed within this Agreement), the right of access to the data, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, the right not to be subject to automated decision-making including profiling.
  • Access to the data held about you can be requested by contacting Stackcrafters’ Data Protection Officer (DPO).
  • Information held relating to any services delivered will be retained for a period of 7 years, or for the period stated and agreed in the Your approved schedule of works (SOW).

Clarifications

  • If you have any questions about this Privacy Policy, or require any clarifications, please contact Stackcrafters.